IT support across the Greater Toronto Area
We cover Ontario because our clients expanded into it, and the service here is the same one they get at head office.
Our presence in Ontario started the way it did in Alberta. Clients we already looked after opened offices in the GTA and wanted one provider rather than two. That is still the shape of the work here, and it is a harder problem than it sounds, because a branch managed separately drifts: different patch levels, different software, different answers when something breaks. Keeping them identical is the actual job.
PLACEHOLDER, Lee to correct: our Ontario footprint follows our clients rather than the market. Which sector opened the region, and roughly when?
Coverage
Remote support runs from the same helpdesk as everywhere else. Hardware is couriered into our service centre, manufacturer warranty work is arranged on site, and a service network with worldwide reach covers hands-on work where we have nobody local.
Questions
Are you based in Toronto?
No. We are headquartered in Surrey, BC, and we cover the GTA because our clients have offices here. We would rather say that than imply a local office we do not have.
Why use a BC provider for a Toronto office?
Usually because head office is already ours and you want the branch run the same way. If you are a standalone Toronto business, a local provider may suit you better, and we will say so.
Talk to us
Managed IT services