IT support across Vancouver Island
Victoria and the Island, on the same helpdesk and the same service model as the mainland.
PLACEHOLDER, Lee to correct: we support clients on the Island, and the water is the obvious question a buyer will raise. The answer is that it rarely matters, because almost all support is remote and failed hardware is couriered to our service centre rather than waiting on a ferry. What this page still needs is the specific reason we are on the Island, which client type brought us, and whether anyone is based here.
PLACEHOLDER, Lee to correct: what opened Vancouver Island for us, and is there a local technician or subcontractor?
Coverage
Remote support reaches the Island in minutes. Hardware is couriered into our Surrey service centre for bench repair, and manufacturer warranty service is arranged on site where the hardware is still covered.
Questions
Does the ferry slow support down?
Rarely, because almost all support is remote and arrives immediately. When hardware has to be repaired it is couriered to our service centre rather than waiting on a sailing.
Do you have staff on the Island?
PLACEHOLDER, Lee to correct: this needs to say plainly whether there is a local technician here or whether the Island is covered remotely.
Talk to us
Managed IT services